Frequently Asked Questions

A: Click here to see our Room Rates.

Click here to see our Experience and Amenities Rates.

A: To ensure a seamless booking experience, all reservations at Green Rock Island Retreat can be conveniently made through our user-friendly website. Once you've selected your desired dates and accommodations, it's time to settle the payment and secure your unforgettable stay with us.

Click here to read our Payment Methods and Instructions.

A: We accept online card payment, GCash/MAYA, and bank transfer.

Click here to read our Payment Methods and Instructions.

A: Yes, all guests have to pay an entrance fee whether or not they booked other amenities such as the beach house.

A: Yes, all guests have to pay an entrance fee whether or not they booked other amenities such as the beach house.

A: There are lots of things you can do at Green Rock! Here are some of them:

A: Drive along the National Highway towards Siruma Poblacion. At the end of Poblacion Road, turn left and drive downhill to Gayon Port. Then take a 15 to 20-minute boat ride to get to the private side of the island. We provide boat service.

Click here to read the detailed instructions on how to get there.

A: Our private boat will meet you at the port at an agreed time. Depending on the tide, pick-up and drop off times may need to be adjusted. We will share the possible times a day or two before your trip and finalize the schedule.

Arriving after the agreed time, depending on tide, may result in a long wait at the port.

Please note that in case the wind or waves are too high on the Pacific side, it may be necessary to dock the boat on the bay side, and take a 15-minute walk along the beach to Green Rock. The boatmen will assist with some bags in those cases.

A: We recommend parking your vehicles in Gayon Port near our boat pick-up point.

A: At Green Rock Island Retreat, we believe in providing our guests with an opportunity to disconnect from the digital world and immerse themselves in the beauty of nature. We promote a digital detox experience, allowing you to truly unwind and connect with your surroundings and with each other.

To support this vision, we offer limited internet connectivity on the island.

For guests who require internet access for work or other essential purposes, we offer a premium access option at an additional cost of P500 per group per day. This allows individuals to access the internet for their specific needs while still maintaining the overall atmosphere of disconnection.

Please note that the availability of internet connection may vary due to the remote location of the island and the limitations of satellite internet. We appreciate your understanding and cooperation in embracing the digital detox experience.

A: At Green Rock, the cellular signal is very weak, and sometimes non-existent. This is the perfect opportunity to disconnect from the day to day routine and reconnect with nature. In case it’s needed, a 15-minute walk along the beach to the other side of the island, is usually enough to pick up a couple bars of signal and data connection.

A: Given our private location on the island and our desire to be environmentally friendly, we operate exclusively on solar power. There are some limitations, related to cloudy weather and power consumption, and so there are times we ask to conserve power by minimizing use of the air conditioner, refrigerator, etc. With proper use and good weather, the power supply is adequate. However, please note that occasionally the batteries may not last through the entire night.

A: The earliest check-in is 10am, and check-out is at 8am. This gives us enough time to clean and prepare for the next guests the following day. Upon checking out of the house at 8am, you are welcome to stay and enjoy the island for longer by:

A: Guests are encouraged to bring their own food, with no corkage fees applied. We do not have an operational restaurant at this time, however if arranged prior to your trip, we can offer some basic home-cooked meals for small groups.

We also carry some basic items for sale, such as snacks, drinks, ice, fresh buko, and more.

A: There is a small butane camping stove available for use, and the butane is P100 per canister. Our staff can also cook for you in our open, wood-fired cooking area, for a small fee. Basic cooking utensils are available for your use, however if you have specific preferences, you are welcome to bring your own as well.

A: Yes, you can change your booking dates provided you give AT LEAST 7 DAYS NOTICE PRIOR TO CHECK-IN DATE. If you request to reschedule within 7 days from check-in date, a rescheduling fee of 15% of your total booking amount will be deducted from your down payment. To reschedule your stay, please send us a message on Facebook or contact us at +63 999 883 6207.

A: If you want to change your room type, add activities or include special arrangements to your booking, please send us a message on Facebook or contact us at +63 999 883 6207.

A: Yes, you can cancel your booking provided you give AT LEAST 7 DAYS NOTICE PRIOR TO CHECK-IN DATE. If you cancel within 7 days from check-in date, your down payment will be forfeited and not refunded. To cancel your booking, please send us a message on Facebook or contact us at +63 999 883 6207.